What stands out
Pros
Key metrics
- Complaints on record
- 0
- Blocked-sites lists
- On 4 lists: Australia, Italy, Norway, Denmark
- Licence
- Certificate page active
- Dispute body
- None named
Screenshots
Game lobby 
Homepage 
Payments page 
Terms header
Screenshots from Canada, 23-24 Oct 2026
How the score is built
We checked 22 points in BitStarz's terms and the licence register. 4 cost points, 10 passed, 8 wait for data.
Checked 1 Nov 2026
Payoutsno points lost
Confiscation and blocking3 of 4 cost points
- Lost points:Confiscation groundsBitStarz may withhold winnings on open-ended groundsmarket norm: all 10 casinos we checked−6
Show the clause →
T&C, clause 2.8.7: If You breach any provision of these T&C or BitStarz.com has a reasonable ground to suspect that You have breached them, BitStarz.com reserves the right not to open, suspend, close Your Member Account, withhold payment of your winnings and apply such funds on account of any damages due by You.
T&C, clause 9.10: Should the Casino become aware of any user who has accepted the bonus or a promotion with sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing a cash out of said bonus or at any way try to take advantage of bonuses received by BitStarz, then BitStarz will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals.
- Passed:KYC timing and deadlineidentity checks are not limited to withdrawal0
- Lost points:Third-party payment clausewinnings may be voided over third-party payment methodsmarket norm: 9 of the 10 casinos we checked−3
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T&C, clause 2.7.4: You are not allowed to use any payment methods that belong to a Third party or person. If we determine during the security checks that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the owner of the payment account. The Company is not responsible for the lost funds deposited from third party accounts.
- Lost points:Dated and stable termsthe Bonus Terms changed between 18 and 23 Oct 2026 while the page kept its earlier date5 of the 10 casinos we checked lose points on this line−4
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T&C, end of document: Last updated: June 25th, 2025
Bonus Terms and Conditions, end of document: Last updated: June 25th 2025
Licence and accountability1 of 4 cost points
- Passed:Licence statuscertificate page: active; register entry “Indefinite”, no points off0
- Passed:Domain tie to the licenseethe certificate page names bitstarz.com0
- Lost points:External dispute bodyno independent dispute body named−3
Show the clause →
T&C, clause 14.8: You may escalate the complaint to the gambling authority or request a review by a designated gambling dispute resolution service should You not be satisfied with the Casino resolution.
- Passed:Regulator sanctionsnone in the CGA enforcement register, 24 months0
8 checks wait for data we do not have yet
unpaid withdrawals (90 days), unpaid withdrawals (24 months), withdrawal test, bonus max bet, account closures with funds held, owner's other casinos, self-exclusion, limit tools
Company info
Run by Gareton B.V., company no. 160656, Curaçao; the regulator's certificate page confirms the link to bitstarz.com.
- Owner
- Gareton B.V.
- Licence
- Curaçao Gaming Authority, OGL/2024/165/0185
- Online since
- 2014
Source: Certificate Transparency logs (crt.sh), 9 Oct 2026
The earliest certificate for bitstarz.com in Certificate Transparency logs (crt.sh) is dated 10 Dec 2014; Scamzino estimates the brand's age from the later of the domain registration and this date.
- Domain
- bitstarz.com, registered since 2014 (RDAP)
Source: RDAP record, 9 Oct 2026
The RDAP record shows bitstarz.com registered on 04 Dec 2014.
- Sister casinos
- none in the licence register or in our records
Registered entity (1 row)
- Entity
- Gareton B.V.
- Role
- Licensee
- Jurisdiction
- Curaçao (site footer)
- Company no.
- 160656
- Source
- cert.cga.cw certificate page, 18 Oct
- Register check
- found
How long does BitStarz Casino take to pay out?
BitStarz's payments page gives: 14 methods instantly; Bank Transfer instantly.
- Withdrawal limit
- per transaction CA$50 to CA$10,000, crypto CA$50 to CA$50,000; no daily, weekly or monthly cap shown; substantial wins may be paid in monthly installments (clause 8.7.3)
- Win limit
- none in the terms
- Pending time
- not stated in the terms
- Deposits
- Fiat: Interac, Neosurf, Mifinity, credit card, MuchBetter, Apple Pay (fee 0%, minimum CA$20, maximum CA$4,000, Neosurf CA$6,000, Apple Pay CA$1,500); crypto: Bitcoin (also Lightning), Litecoin
Source: bitstarz.com/payments, 1 Nov 2026
Fiat: Interac, Neosurf, Mifinity, credit card, MuchBetter, Apple Pay (fee 0%, minimum CA$20, maximum CA$4,000, Neosurf CA$6,000, Apple Pay CA$1,500); crypto: Bitcoin (also Lightning), Litecoin, Ethereum, USDT, Solana, Dogecoin, Ripple, Bitcoin Cash, USDC, Tron, Binance Coin and Cardano
Deposit Type Interac Fee 0% Processing time Instantly Limit per transaction Min CA$20 Max CA$4,000 ... Type Apple Pay ... Min CA$20 Max CA$1,500 ... Type Bitcoin ... Min 0.0001 BTC
Withdrawal methods (15)
- 11 more methods
All 15 withdrawal methods: minimums and fees (payments page, 23 Oct)
| Method | Type | Minimum | Fee | Stated time |
|---|---|---|---|---|
| Litecoin | crypto | 50 | 0% | Instantly |
| Bitcoin | crypto | 50 | 0% | Instantly |
| Solana | crypto | 50 | 0% | Instantly |
| Ethereum | crypto | 50 | 0% | Instantly |
| Bank Transfer | bank | 50 | 0% | Instantly (as shown; T&C 8.7.7: 3 to 10 banking days) |
| USDT | crypto | 50 | 0% | Instantly |
| Much Better | e-wallet | 50 | 0% | Instantly |
| Interac | bank | 50 | 0% | Instantly |
| Dogecoin | crypto | 50 | 0% | Instantly |
| Tron | crypto | 50 | 0% | Instantly |
| Bitcoin Cash | crypto | 50 | 0% | Instantly |
| Cardano | crypto | 50 | 0% | Instantly |
| Binance Coin | crypto | 50 | 0% | Instantly |
| Ripple | crypto | 50 | 0% | Instantly |
| USDC | crypto | 50 | 0% | Instantly |
Sources (3 facts)
- As of 23 Oct 2026, BitStarz Casino's payments page gives withdrawal times by method: Litecoin, Bitcoin, Solana, Ethereum, USDT, Much Better, Interac, Dogecoin, Tron, Bitcoin Cash, Cardano, Binance Coin, Ripple, USDC: Instantly; Bank Transfer: Instantly (as shown; T&C 8.7.7: 3 to 10 banking days). Source ↗
- As of 24 Oct 2026, BitStarz Casino's terms allow the casino to ask for verification documents during withdrawal processing, if the payments team deems it necessary (T&C clause 8.7.4, archived). Source ↗
- As of 24 Oct 2026, BitStarz Casino's terms set a 14-day deadline for the casino to reach the player after a withdrawal request; then the account is locked (T&C clause 8.7.11, archived). Source ↗
Payout record and complaints
No complaints on record; we have monitored BitStarz Casino since 09 Oct 2026. No withdrawal test yet.
Scamzino record · 1 Nov
Had a payout problem with BitStarz?
Complaint intake on this site is not open yet. Until it opens, write to us with the date, the amount, the payment method and what the casino answered.
Terms worth knowing before you deposit
What the terms add to the table above.
- Documents
- may be asked during withdrawal processing, if the payments team deems it necessary (clause 8.7.4); the account is locked if the casino cannot reach you within 14 days of a withdrawal request
Show the clause →
T&C, clause 8.7.4: BitStarz agents reserve the right to carry out additional verification procedures during withdrawal processing, if deemed necessary by the BitStarz payments team. Such verifications may include copies of a player's passport, national identity Card, copies of a player's utility bills, and/or copies of the debit/credit cards used to deposit. This rule applies for both FIAT and Cryptocurrency players.
T&C, clause 8.7.11: We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks as from the date of the request for withdrawal, account will be locked, since you have failed to pass the KYC procedure.
- Deposit wagering
- every deposit must be wagered once before it becomes available for withdrawal (clause 9.9)
Show the clause →
T&C, clause 9.9: As a money laundering prevention measure, any deposit is subject to wagering 1x times - meaning the player must place bets 1x times before the funds become available for withdrawal. The Casino will cancel any payments until the player has sufficiently wagered the deposits connected.
- Bonus wagering
- wagering 40×, for all bonuses unless otherwise specified; maximum bet CAD 5, until the playthrough requirements are met; expiry 7 days (Welcome Package bonuses)
Show the clause →
3.4. All bonuses (unless otherwise specified) need to be wagered 40 (forty) times before the funds can be withdrawn. (Bonus Terms and Conditions)
3.10. Until the playthrough requirements have been met, the maximum allowable bet with a bonus active is 5 EUR/USD/CAD/AUD/NZD/USDT, 50 kr, ¥500, 0.01 BCH, 0.05 LTC, 0.0015 ETH, 25 DOGE or 0.00006 BTC. (Bonus Terms and Conditions)
3.7. All bonuses that are a part of the Welcome Package are valid for 7 days. All other bonuses (unless otherwise stated) will expire after 24 hours from being issued. (Bonus Terms and Conditions)
- Dispute route
- the complaints procedure names no independent body (clause 14.8)
Show the clause →
T&C, clause 14.8: You may escalate the complaint to the gambling authority or request a review by a designated gambling dispute resolution service should You not be satisfied with the Casino resolution.
Is BitStarz Casino licensed and by whom?
Curaçao Gaming Authority
Licence OGL/2024/165/0185 · Gareton B.V.
The regulator's certificate page shows bitstarz.com licensed to Gareton B.V., status “Active”. The register entry for the same licence reads “Indefinite”: a licence granted without an end date.
bitstarz.com is on the blocked-sites lists of Australia, Italy, Norway and Denmark.
Register entry (1 row)
- Licence number
- OGL/2024/165/0185
- Type
- B2C
- Status in the register
- indefinite
- Domain
- bitstarz.com
- Licensee
- Gareton B.V.
- Link source
- Certificate page (level A)
- Last seen
- 18 Oct
Sources (9 facts)
- As of 18 Oct 2026, bitstarz.com is covered by a Curaçao Gaming Authority B2C licence held by Gareton B.V., licence number OGL/2024/165/0185, per the certificate page. Source ↗
- As of 09 Oct 2026, the RDAP record shows bitstarz.com registered on 04 Dec 2014. Source ↗
- As of 09 Oct 2026, the earliest certificate for bitstarz.com in Certificate Transparency logs (crt.sh) is dated 10 Dec 2014; Scamzino estimates the brand's age from the later of the domain registration and this date. Source ↗
- As of 24 Oct 2026, BitStarz Casino's terms name Curaçao Gaming Authority licence OGL/2024/165/0185 held by Gareton B.V. (T&C clause 1.2). Source ↗
- As of 09 Oct 2026, bitstarz.com appears on the ACMA list of gambling websites blocked in Australia. Source ↗
- As of 23 Oct 2026, www.bitstarz.com appears on the Italian ADM list of gambling websites blocked in Italy (prot. 00661726 del 2026-10-13). Source ↗
- As of 09 Oct 2026, Bitstarz.com appears on the Norwegian Gaming Authority (Lotteritilsynet) list of gambling websites blocked in Norway. Source ↗
- As of 31 Oct 2026, bitstarz.com appears on the Danish Gambling Authority list of blocked illegal gambling sites (Retten på Frederiksberg). Source ↗
- As of 23 Oct 2026, m.bitstarz.com (a subdomain of bitstarz.com) appears on the Italian ADM list of gambling websites blocked in Italy (prot. 00661726 del 2026-10-13). Source ↗
Does BitStarz Casino accept players from Canada?
Ontario: only iGaming Ontario operators are legal. BitStarz Casino's terms list restricted countries and do not name Canada; clauses 4.3.3.2, 4.3.3.4 and 4.5, in the section on game-provider restrictions, name Canada; from a Canadian connection the site opened on 18 Oct; we did not test registration.
Terms, clause 3.6 · 24 Oct 2026
Markets (1 row)
- Canada · Not in the restricted list of the terms · clause 3.6 · practice: Opened from Canada
Games, languages and support
What BitStarz's site showed a visitor from Canada on 1 Nov 2026. Not part of the score.
- Games
- Slots, table games, originals, jackpots, live casino, Bitcoin games, game shows, Hold & Win, Drops & Wins, Megaways, buy bonus games
Source: bitstarz.com, 1 Nov 2026
Slots, table games, originals, jackpots, live casino, Bitcoin games, game shows, Hold & Win, Drops & Wins, Megaways, buy bonus games, classic slots and provably fair games
Games | Slots | Table Games | Originals | Jackpots | Live Casino | Bitcoin Games | Top Games | Exclusive Games | Trending Games | Spooky Slots | Game Shows | New Games | Hold & Win | Drops & Wins | Megaways | Buy Bonus Games | Classic Slots
- Publishers
- Jacks, Platipus, BGaming, Pragmatic Play, Booming Games, NetGame Entertainment and Popiplay, besides the in-house Originals; the site gives no total
Source: bitstarz.com/game-providers, 1 Nov 2026
Originals 18 games Jacks 36 games Platipus 168 games BGaming 281 games Pragmatic Play 607 games Booming Games 230 games NetGame Entertainment 114 games Popiplay 90 games
- Languages
- English, Russian, Chinese and Japanese
Source: bitstarz.com, 1 Nov 2026
Language switcher links /en, /ru, /zh-CN and /ja: English, Russian, Chinese, Japanese
- Support
- Live chat that opens without signing in; e-mail support@bitstarz.com; 24 hours a day, 7 days a week (live chat and e-mail)
Source: bitstarz.com, 1 Nov 2026
Help panel > On-Site Chat; after the click a LiveChat iframe 'LiveChat chat widget' appeared at 392x714 in a logged-out tab
Premium Support For general questions and issues, please contact our premium support via the email below or via live chat. On-Site Chat support@bitstarz.com
you can contact us on support@bitstarz.com or via the Live Chat here
please contact our support heroes via live chat or support@bitstarz.com. They're available 24 hours a day, 7 days a week.
- Welcome offer
- Canada package CA$2,000 or 5 BTC plus 180 free spins over four deposits
Source: bitstarz.com/bonus-terms-and-conditions, 1 Nov 2026
Canada package CA$2,000 or 5 BTC plus 180 free spins over four deposits: 100% up to CA$400 + 180 free spins, 50% up to CA$400, 50% up to CA$800, 100% up to CA$400; wagering 40 times (free spin winnings too); maximum bet 5 CAD with an active bonus; welcome bonuses valid 7 days; minimum deposit CA$20 (CA$40 with the free spins); table, live, instant-win games, lotteries and bingo typically count 5%
3.4. All bonuses (unless otherwise specified) need to be wagered 40 (forty) times before the funds can be withdrawn.
- VIP club
- VIP Starz Club by invitation only, no levels or tiers; 10% weekly cashback on losses and an extra 50% reload on Thursday
Source: bitstarz.com/vip-faq, 1 Nov 2026
The VIP program is by invitation only. ... 2.1.1. 10% weekly cashback on losses. ... 2.1.3. Extra VIP 50% reload on Thursday every week.
Other casinos with Interac in Canada
Times as the sites state them; no withdrawal tests yet
What changed
Dossier published; Score 84, Minor Issues
FAQ
How long does BitStarz take to pay out?
Interac instant, per the BitStarz payments page. Payouts →
Does BitStarz accept players from Canada?
Yes: the terms do not list it as restricted. We did not test registration. Canada →
Is BitStarz licensed, and by whom?
Yes: the regulator's certificate page lists bitstarz.com under Gareton B.V., licence OGL/2024/165/0185. Licence →
Does BitStarz name an independent dispute body?
No: the complaints procedure names no independent body. Terms →
Has Scamzino received complaints about BitStarz?
None so far: we hold 0 complaints and have run no withdrawal test yet. Complaints →